Privacy Policy

1. Introduction

Welcome to QejaConnect. We are committed to protecting your privacy and ensuring your personal information remains secure. This Privacy Policy explains how we collect, use, store, and protect your data whenever you use our website, services, mobile features, or communication tools.

By using QejaConnect, you agree to the practices outlined in this Privacy Policy.

2. Information We Collect

We may collect the following information:

• Full name and account details
• Email address and phone number
• Uploaded property listings and images
• Payment and transaction records
• Device and browser information
• Location and usage analytics
• Communication messages between users

3. How We Use Your Information

QejaConnect uses your information to provide a better, safer, and more efficient experience for landlords, tenants, and visitors.

• To create and manage user accounts
• To connect tenants with landlords
• To process M-Pesa transactions
• To improve website performance
• To prevent fraud and unauthorized access
• To send notifications and updates
• To improve customer support services

4. Sharing of Information

We do not sell your personal information to third parties. However, we may share limited information:

• When required by Kenyan law
• With trusted payment providers
• To protect the security of the platform
• With your consent

5. Data Security

QejaConnect uses industry-standard security measures to protect your information against unauthorized access, misuse, alteration, and disclosure.

While we strive to secure all user data, no online platform can guarantee absolute security.

6. Cookies & Tracking Technologies

We may use cookies and analytics technologies to improve user experience, remember preferences, and monitor platform performance.

You can disable cookies through your browser settings, although some features may stop functioning properly.

7. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Delete your account and associated data
• Withdraw consent where applicable
• Request information about stored records

8. Third-Party Services

QejaConnect may use third-party services such as payment gateways, cloud storage providers, analytics tools, and communication systems.

These third-party providers may have their own privacy policies and practices.

9. Children's Privacy

Our platform is intended for users aged 18 years and above. We do not knowingly collect information from minors.

10. Policy Updates

We may update this Privacy Policy from time to time. Continued use of QejaConnect after changes means you accept the updated policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, contact us through:

• Email: qejaconnect@gmail.com
• Phone: +254714104737
• Platform: QejaConnect